In a recent study by Techserve Alliance and Inverno one of the questions asked was What is the most important criteria for selecting an IT Staffing or IT Consulting firm? The top ranked answer was the Firm is on my company’s approved vendor list. Yet finding high quality talent is what keeps managers up at night. See my previous post about that here.
As we can see on the chart at the right, the most important thing overall when looking at 2nd and 3rd rankings was can the firm provide highly skilled, quality talent. So what if the firms on your preferred list, can’t or don’t provide you the talent you need? I recently met with an IT manager that complained that his current vendor would send over about 20 resumes and of the 20, 18 were not even close and the two remaining were dubious at best. I encourage you to ask your vendors about their processes and about their metrics. I willing to bet the firm the manager was complaining about had a performance measurement around how quickly they could get resumes sent out.
Maybe I’m confused, but it seems to me we have a disconnect when managers says finding talent keeps them up. Yet when they look at selecting a firm to get them the talent, the first criteria they use is the firm on the vendor list. Our goal at STAR BASE is 1, 1, 1. One candidate submitted, one interview, one hire, anything else is a waste of resources.