Information Technology Staffing

The Cincinnati market is known for being conservative when it comes to using software. Most application development people I know would say that big software, from the big firms, either three lettered companies, or their name ending in “soft”, are the only code found in shops. There is the occasional open source item here and there, but usually in smaller shops. Why is that? Well, some firms don’t create their custom application development, they just enhance out of the box software. They need a vendor to yell at and fix things when it breaks, because their staff can’t fix the code, or don’t have access to it. For many firms, it is better to pay a vendor for support than to maintain it themselves. As long as you can point to somebody, it’s ok. Some firms actively fear that open source means that everyone will have their intellectual property somehow. They fail to realize that it is the same proprietary code that everyone uses too. Since, you have the source code, you can see if there is a backdoor coded in the application, something you can’t do with proprietary code.

With these fears aside, many firms, even in Cincinnati, are looking to use open source solutions for their issues. Certainly many are using the free (as in beer) code to save costs. I hope though that some firms will see how this free (as in liberty) also helps their business. It’s a tough call whether to purchase a pre-made business process package (I am looking at you SAP), or to roll your own. I think the best of both worlds would be to use an open source application, and to enhance it. It is a popular misconception that you MUST contribute code, or that you can’t change the code. You can create your own code for use; you can’t sell the application with YOUR enhancements as YOUR NEW application. There is some legal wrangling, yes, but the bottom line is that you have application development teams, so use them. Your best business plan is to use your process as a competitive advantage, not to shoehorn your process into software that all of your competitors use. I think the goal is to beat them, not join them.
The best thing to do is to give your application development team a couple of old boxes to play with, and let them do some research on applications that can save your money, and are flexible enough to work with your processes. You may end up with an inexpensive system, and get that application that outperforms your competitors.