We recently had a situation where one of our candidates was working with more than one firm. This is not too un-common; I have touched on this subject before in this post here. The other firm did not do a very good job of presenting this person. They probably slapped their logo on his resume and sent it off to the client along with a number of others that “looked good”. The candidate did not hear anything from the other firm.
We, on the other hand, took time to understand this person and used our Now you knowTM assessment to get an un-biased gauge of his skills. We found him to be very strong in the skills that several of our clients were looking for. We talked with him on where we would like to present him and that’s when we learned of a potential conflict. A quick call to the client confirmed the client was working with another firm as well and if he was submitted by them, they would get the credit. BTW, what’s his name?
Fortunately, we are members of Techserve Alliance and industry best practices in this case call for the candidate to decide who should represent him at the client. We have a Right to represent form that we had the candidate fill out for this client. That way there is no conflict.
The moral of the story is this: If you are a candidate, make sure the firms you are working with are doing a good job of representing you and know where they are sending your resume. We recommend that you work with no more than 2 firms. If there is a conflict, then you should decide who is doing a better job of representing you.
If you are on the hiring side, and hiring for IT, then hire an IT staffing firm, not someone that does several types of jobs. Don’t let them sell you on how deep their database is, according to the latest Techserve Alliance operating metrics report, less that 30% of the positions are filled from their own proprietary database. (Ours is over 50% because we are focused on IT in the Cincinnati and Dayton areas). We all have access to the same internet resources. If all you needed was a stack of resumes that has been poorly scrutinized, most staff augmentation firms would be fine. But you don't have time to cull through 20 resumes to find the person with the real experience. Isn't that what you're paying that staffing firm to do?